Talent Shortage: Perception or Reality?

The debate as to whether or not there will be a talent shortage rages on. In my opinion, it’s inevitable and it will be huge. Many companies have their heads in the sand and don’t or won’t see the ball rolling toward them. Let’s take a closer look by separating perception from reality.

Perception
The high unemployment rate has resulted in a large talent pool to draw from.

Reality
There are available bodies so companies believe, rightly or wrongly, that they are in the driver’s seat.

The reality is that there is complacency among employers. The economic downturn has caused many companies to fall into a malaise when it comes to talent. Once the economic downturn is over, the first to get jobs, as usual, will be the most talented; the very same employees companies have chosen not to down size. Most of these people have been worked liked race-horses and are just bidding their time to jump ship.

Perception
The economic downturn has caused the Millennials (born 1977-1997) to mellow.

Reality
The Millennials, known for changing jobs every two years, have been forced, due to a lack of job opportunities, to remain with their companies longer than they expected. They have also not been as vocal regarding their wants, needs and sense of entitlement.

Fortunate to be able to move back home, the Millennials are waiting until the economy improves. If anyone thinks that this cohort group has really mellowed they are in complete denial. Their sense of entitlement among other things is part of their DNA. It’s like trying to change a tiger’s stripes. I have heard more than one say, “we’re out of here, once the market picks up.”

Perception
The cut backs in leadership development programs were necessary for survival.

Reality
Perhaps for survival but not for the bottom in the long run. The poor economy has made investing in leadership development challenging. Companies have not only scaled back on these programs but they have also downsized entire training and development departments.  This is a monumental mistake which will come back to haunt those at the top big time.

What compounds the situation even more is that for years companies have traditionally focused solely on developing their “A” players – at the expense of their solidly contributing middle performers – their “B” players. This untapped pool typically makes up 70% of an organization - a sizable force toward increasing the bottom line.

Now companies have also stopped the development of many of their “A” players – their future leaders leaving them with a talent deficiency that will impact them for years to come.

Perception
Companies believe they have a steadily growing workforce.

Reality
Yes and no. The Millennials are as large a population as the Boomers (born 1946-1964) were when they entered the workforce - maybe even larger. Although currently making up approximately 22% of the workforce, Don Tapscott, Growing Up Digital, says that by 2014 the Millennials will represent 47%, with the next generation – known as Digital Natives or Hyper-connected (born after 1997) - coming up behind them. While there is growth, we have to consider a few things:

Inexperienced Workforce
What we are going to have is a large group of inexperienced employees (Millennials) being managed by a small group of Generation Xers (born 1965-1976) many of whom never received the development needed to lead (read my post Career Advice for Generation X for more information about Gen Xers), let alone lead the challenging Millennials.

Aging Workforce
We will have an aging workforce. According to Pew, half of all working adults in the U.S. between 50 – 64 say they will delay retirement and 16% say they will never stop working.

Shrinking Workforce
We also have a shrinking workforce with fertility rates dropping in Europe, Asia, South America and India – resulting in a war for talent.

Taken together this should be a call for action for U.S. companies to rethink strategies for engaging employees and leadership development.  Now is the time to revisit their talent acquisition process and employment brand, so they are prepared to attract the best candidates as the economy improves along with their business needs.

Generational Demographics - United States Census Bureau

 

How To Select An Executive Coach

There’s a lot written about what makes a good executive coach but I haven’t seen very much about what makes someone a good candidate for coaching. So, here, in my opinion, are the six characteristics of an ideal candidate.

Introspective

First, they must have the ability to take a long, hard look in the mirror and find out who they are warts and all. This takes work and guts, which many people aren’t up for. The “readiness” level of the candidate should not be overlooked.

Clue: They are ready to discover their blind spots and don’t run from the room when you mention the word coaching.

Accepting of Feedback

360-degree feedback can be hard to take but it’s the beginning of knowing your strengths and weaknesses and a basis for self-awareness and self-management. If you’ve read my other posts, you’ll know that to me knowing your “default” style is critical to personal and professional growth and preparing someone for any situation they may encounter. I can’t help but quote Marshall Goldsmith who was spot on with his book, What Got You Here, Won’t Get You There.

Clue: They acknowledge and take ownership of the feedback – positive and negative. They are not in denial, make excuses or try to figure out who said what.

Active learner

Ideal candidates are active learners meaning they are always actively seeking ways to improve.

Clue: They usually rate their performance lower than others do because in their estimation their performance is never good enough.

Active listener

Good listening skills are critical to the coaching process. Being a good listener and being an active learner go hand in hand. Ideal candidates understand that listening is like throwing a ball back and forth. One person listens while the other talks and vice versa.

Clue: They are more interested in what you have to say than hearing themselves talk. They absorb what they hear and are eager to apply what they learn in the real world.

Dedicated and Passionate

The coaching process takes time and in order to benefit from it the person must put in the extra hours in addition to doing their job. They are committed to spending whatever time is necessary to improve.

Clue: Ideal candidates usually ask for coaching or are excited and appreciative when told they are getting coaching. They can’t wait to start the process.

Curiosity

Ideal candidates have an innate curiosity about life and people. Unlike the cat, curiosity has never killed a candidate.

Clue: They ask lots of thoughtful questions.

Finally, if you feel you are not reaching the person, ask them what it would take to engage them in the process. If you get nothing back, they are not ready for coaching.

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